Privacy policy

Post-Tension Products
Last Updated: June 18, 2026

Who We Are

Post-Tensioned Products, Inc. ("PTP," "we," "us," or "our") is a U.S.-based distributor of post-tension repair hardware, barrier cable systems, specialty tools, and related construction equipment. Our website is located at post-tensionproducts.com. We are committed to protecting the privacy of our customers, wholesale partners, and site visitors.

Information We Collect

Information You Provide Directly
When you place an order, create a wholesale/contractor account, request a quote, or contact us, we may collect: your name, company name, business address, billing and shipping addresses, email address, phone number, and order history. Wholesale portal applicants may also provide contractor license information and business references.

Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies and similar technologies, including your IP address, browser type, operating system, referring URLs, pages visited, and session duration. This data helps us improve site performance and user experience.

Payment Information
All payment transactions are processed through secure third-party payment processors. We do not store full credit card numbers on our servers.

How We Use Your Information

We use the information we collect to: process and fulfill orders (including same-day shipping for qualifying orders); manage your wholesale or contractor account; communicate order confirmations, shipping updates, and invoices; respond to customer service inquiries; send product updates, technical bulletins, or promotional communications (with your consent); comply with applicable laws and regulations; and prevent fraud and maintain site security.

Cookies

We use cookies to maintain shopping cart functionality, remember login sessions for wholesale portal users, analyze website traffic, and improve user experience. You may disable cookies through your browser settings; however, some features of the site (including the wholesale portal and cart) may not function properly without them.

Who We Share Your Information With

We do not sell or rent your personal information. We may share your data with trusted service providers who assist in operating our website and fulfilling orders (e.g., shipping carriers, payment processors, and e-commerce platform providers), as required by law or legal process, or in connection with a business transfer such as a merger or acquisition.

Wholesale accounts approved through our B2B portal may have account details shared with our internal sales and fulfillment team.

Data Retention

We retain order and account information for as long as necessary to fulfill legal, tax, and business obligations. You may request deletion of your personal data by contacting us, subject to any legal retention requirements.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you; opt out of marketing communications at any time by using the unsubscribe link in any email or by contacting us directly; and request a copy of the data we hold on you.

California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, to request deletion of your information, and to opt out of any sale of personal information (we do not sell personal information). To exercise these rights, contact us at the information below.

Third-Party Links

Our website may contain links to third-party resources, including technical documentation repositories or partner sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Security

We implement industry-standard security measures including SSL encryption, access controls, and secure hosting to protect your information. No transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page will reflect any changes. We encourage you to review this page regularly.

Contact Us

For questions or concerns about this Privacy Policy:
Post-Tension Products
Vero Beach, Florida
Phone: (833) 508-1593
Email: sales@pt-prod.com